Nestled in the tropical village of Kuta, Best Western Resort Kuta hotel is within an eight-minute drive to the Waterbom Bali Water Park and to Ngurah Rai International Airport. This family-friendly resort boasts a refreshing outdoor pool and a traditional Balinese-style lobby area. Offering private bathrooms with hairdryers, the rooms are air-conditioned and have satellite TVs. Added in-room conveniences include refrigerators, safety deposit boxes, and tea & coffee making facilities. Some rooms have balconies, and garden or city views. Ironing facilities are available upon request. Wi-Fi access is available throughout the hotel. Free airport pickup service and massage service are offered, as well as a complimentary shuttle service to Discovery Mall upon request. Buffet breakfast is served each day. The on-site Ambrosia Restaurant specialises in Indonesian cuisine and the Cocktail Lounge offers beverages in an airy setting. Within a 20-minute stroll from Best Western Resort Kuta hotel, guests can easily reach Kuta Beach and Tuban Beach.
The hotel offers a complimentary continental breakfast with a wide variety of good foods. The hot items are a total winner for many guests, as well as the various choice of breads and fresh fruits. Others pointed out the friendly service from the breakfast staff members who always serve the meals with a smile.
According to previous guests, the hotel is perfect for those who need to get moving on the road as soon as possible. The property is close to the airport, and is surrounded by local markets and various dining options. Finding a cab is also stress-free as many of them are parked just outside the building.
Staff members were praised for their genuine hospitality! Guests said they were always greeted with big smiles, and that the staff always went out of their way to make them feel at home. Other guests said they might come back to this property because of the excellent service alone.
Malfunctioning air-conditioners plagued the stay of many guests. Some air conditioners dripped all night, making a puddle on the floor. Other AC units were ineffective in making the rooms cooler, and guests had to call for a maintenance staff from the front desk.
Guests complained that most of the taps in the bathrooms were either loose or broken. Other reviewers complained that the shower handle came off, and that the bathrooms smelled of mould and mildew.
A lot of the previous guests felt that the hotel's immediate area seemed sketchy and wasn't properly lighted. Others stated that the corridors in the property were dark and scary, while vehicle owners felt that the parking space could use more security and better lighting.
Yes, Best Western Resort Kuta offers 2 pool areas.
No, Best Western Resort Kuta doesn’t allow pets.
Yes, Best Western Resort Kuta provides Parking, Accessible parking for guests.
Check-in at Best Western Resort Kuta is available from: . Check-out time is by .
Best Western Resort Kuta is located in Kubu Anyar Street, 118, 80361, Kuta, Indonesia.
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