Hotel Best Western Plus Executive Residency Waterloo & Cedar Falls (Waterloo, USA)

Many guests appreciate that the business center has dedicated staff to manage events, and note that the equipment available is state-of-the-art. Others add that meeting room capacity is large, and the hall acoustics are impressive, and love that staff assists guests with document printing.

Several guests note that the rooms have roll-in bathtubs, and there is elevator access to all floors, and say that the property entrance is wheelchair-accessible. Others add that staff is trained to service disabled guests, and note that the elevators have Braille plates and are wheelchair-friendly.

Many guests mention that the nearby Grout Museum features the only public planetarium in Northeast Iowa, and love that activities such as ice skating and hockey at the Young Arena are close by. Others add that the George Wyth Memorial State Park has a wildlife sanctuary and recreational area, and love that the Lost Island Water Park is easily accessible.

Some guests dislike that the check-in process takes too long, and note that the front desk staff is not attentive. Others add that requests for tour assistance are not handled in a timely fashion, and note that the manager is rarely visible.

A handful of guests comment that the ice machine does not work, and the ATM is out-of-order, and say that the air-conditioning in the lounge is not effective. Others add that the lobby floor is not polished, and say that the fitness room has poor ventilation.

Some guests say that the room walls are thin, and the sounds of chatter in the hallways are audible in the rooms. Others add that that there is considerable noise at night from the TVs in adjoining rooms.