Hotel Best Western Plus Airport Inn & Suites (Salt Lake City, USA)

While the main appeal of this hotel is how convenient it is for guests traveling to or from Salt Lake City International Airport, many guests also comment that it is easy to reach the downtown area. Plus, many of the area attractions are no more than 15 minutes away by car.

Most guests are impressed by the standard of the accommodation at the Best Western Plus Airport Inn and Suites, regularly describing it as clean and comfortable. Many of the rooms and suites have been recently renovated, so you'll find that the accommodation is fresh and that the amenities work well.

All things considered - the convenient location and the comfortable rooms not to mention the selection of on-site facilities - many guests are of the opinion that this hotel offers good value for money. The rates are competitive for the area and the included freebies offer additional value.

While not every guest feels that the customer service at this hotel could be better, enough were disappointed to indicate that there may be a problem. Some guests didn't feel welcome upon arrival while others were met with indifference when reporting issues to the front desk team.

Although some guests found the Wi-Fi service perfectly acceptable, others were unable to connect to the Internet at all. Rooms on the third floor seem to be the worst affected, so avoid these if you absolutely need the Internet during your stay.

A fair number of guests were disappointed by the free breakfast, describing the food as average and the choice very limited. Furthermore, the menu rarely changes and the serving area is small.