Hotel Best Western McAllen Medical Center (McAllen, USA)

Guests say that the pool area is often frequented by those with children, as the water is great for keeping them entertained and the hotel is very kid-friendly. The option of having a suite in the hotel is also an added bonus, as it gives families room to spread out and have a little more privacy than in a regular hotel room.

Many guests are quick to point out the high standard of cleanliness that the housekeeping staff keep to at this hotel, noting that it feels so nice to arrive to a tidy, comfortable room after a lot of travel, and it really does make for a much better night's sleep.

Staff at the hotel always try to do the best they can when it comes to fixing reservations, room problems, or general guest dissatisfaction, and they're also always on hand for recommendations and travel advice.

Those guests who have heavy luggage or trouble with stairs may want to inform hotel staff before their arrival, or request a room on the ground floor, as the hotel unfortunately doesn't have an elevator.

The air-conditioning units in the hotel, while effective, are a little older and can be prone to some noise when on full blast. Light sleepers may want to keep some earplugs handy if staying during the hotter months.

Unfortunately because of the hotel's geographical location, there can be a few unwanted insects on the property no matter how meticulous staff are about bug control. However, most guests understand it's just an environmental hazard and don't feel it reflects poorly on the hotel.