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Hotel Arena am Zoo (Frankfurt, Germany)

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Hotel Arena am Zoo (Frankfurt, Germany)

About Arena am Zoo

Within reach of the Zoo Frankfurt and Zoo underground transit stop, the unassuming Arena am Zoo in a relaxed street, offers guests in-room TVs and a business centre. The casual rooms with classic decor feature safes, air conditioning and en suite bathrooms with showers. Some rooms have kitchenettes where guests can cook their own meals. Free Wi-Fi is available in all areas. Non-smoking rooms are available. Amenities include parking space in an underground garage for a fee. Ask the front desk about the bus shuttle service. Pets are allowed to stay for an extra charge. Guests can enjoy a breakfast buffet in the restaurant with antique furnishings. There are also various restaurants and bars within a short walking distance from the hotel. An 11 minute walk from Frankfurt Ost train station, Arena am Zoo is also two kilometres from MyZeil shopping centre and three kilometres from Main Tower, for panoramic city views.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

7.6
trivago Rating Index® based on 430  reviews from:
  • Hotels.com(7.6/10)
  • LocationFair  7.3 / 10
  • RoomsOkay  4.8 / 10
  • ServiceOkay  5.8 / 10

Positive Reviews

positive:

Good Basic Accommodation

The hotel was not very modern or upscale, but guests were not expecting extras or to be pampered by the staff. They knew that for the price, it was a good room with a comfortable bed that was sufficient for a couple of days.

positive:

Good Location

The hotel is in a nice location within a short walking distance from the U Bahn Zoo stop and the S Bahn stop, as well as the tram stops. The zoo is also close by and guests could explore other areas of Frankfurt with ease.

positive:

Comfortable Beds

The beds were found to be comfortable by guests who stayed here. They slept soundly and felt this to be a nice basic amenity to have in the rooms.


Negative Reviews

negative:

Optional Reception

Guests found that the reception people worked whenever they felt like it. When they stopped by the reception, the staff would not be there. The guests were told to wait until someone got there to have their questions or requests taken care of.

negative:

Dirty Hotel

The hotel was found to be dirty and unappealing by guests who stayed here. It smelled bad and was dirty, while the guests found the rooms to be too cold. The floors were not cleaned well and there were things such as soap that were not given.

negative:

Broken Facilities

The hotel was found to be in need of a renovation because the décor was very old fashioned and the facilities did not work well. Things like the water faucet were broken, the showers leaked and electrical wires were hanging from the ceilings.


All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Lift
  4. Parking
For children
  1. Cot
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00

Contact

Theobald-Christ-Str. 19 , 60316 , Frankfurt , Germany
Telephone: +49 69 405710 | Fax: +49 69 4057119 | 

Frequently Asked Questions about Arena am Zoo

  • Is there a pool area at Arena am Zoo?

    No, Arena am Zoo doesn’t offer pool areas.

  • Are pets allowed at Arena am Zoo?

    No, Arena am Zoo doesn’t allow pets.

  • Is parking available at Arena am Zoo?

    Yes, Arena am Zoo provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Arena am Zoo?

    Check-in at Arena am Zoo is available from: . Check-out time is by .

  • Where is Arena am Zoo located?

    Arena am Zoo is located in Theobald-Christ-Str. 19, 60316, Frankfurt, Germany.

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