Hotel Americas Best Value Inn-Knoxville East (Knoxville, USA)

The smartly remodelled rooms with vibrant decor, modern flat-panel televisions and wood-effect floors attracted praise from many reviewers who often said they were well-cleaned and comfy enough for their needs. Travellers also appreciated the way selected rooms were well-equipped with mini-fridges and microwaves. The outdoor swimming pool was another welcome bonus. Budget-minded visitors frequently said their stays represented good value for money due to the usually inexpensive room rates.

Diners liked the way there were various roadside eateries to tempt them in the immediate vicinity of this property beside Interstate 40 on the eastern approach to Knoxville, Tennessee. Moreover, there were filling stations and convenience stores nearby as well as free parking on-site. Drivers also commented that it was uncomplicated to access area attractions, beauty spots, golf courses, academic institutions, shopping centres and airports.

Professional, helpful and friendly were just some of the terms reviewers used to describe the personnel. Many guests said they experienced good customer service and a hassle-free check-in. Those travelling with their four-legged friends welcomed the pet-friendly policy.

Maintenance and cleanliness issues irritated critics in several rooms. These included bedroom floors that could have been more comprehensively cleaned, stained bedding, ineffective air-conditioning, aging mattresses and low water pressure. Several guests also remarked that they found some of the rooms a bit too small, especially when fully occupied.

Although many travellers said they enjoyed a fairly peaceful stay, some light sleepers claimed they could hear traffic noise a little too easily from certain rooms facing the freeway.

The free Wi-Fi network appealed to many reviewers. However, some critics criticized occasionally sluggish speeds and patchy coverage.