A modern, family friendly hotel near the West Loop, the Holiday Inn Chicago-Downtown is within six blocks of the Willis Tower. Standard guest room amenities include a cozy, triple-sheeted bed, 32-inch flat screen television, ergonomic work space, and complimentary Wi-Fi. Suites additionally offer a kitchenette with a mini fridge and microwave. The Holiday Inn Chicago-Downtown features a seasonal outdoor rooftop pool with a sundeck, as well as a fitness center, business center, and guest laundry room. Open for breakfast, lunch, and dinner, Sunny's Restaurant serves classic American cuisine, while Sunny's Bar & Grill entertains diners with a juke box, pool table, dart boards, and other games. Via the Blue Line or 151 bus, guests can quickly reach top destinations such as the Shedd Aquarium, Navy Pier, and Magnificent Mile. Avid walkers can make it to the city's famous Art Institute in about 25 minutes.
The front desk staff have received numerous positive reviews for their cheerful, professional customer service, with guests often noting that they are happy to share their knowledge of Chicago's many fine restaurants and attractions. Several guests gratefully comment that the team is quick to offer complimentary bottled water on a hot day and to otherwise "go above and beyond" to make guests feel comfortable and welcome.
In addition to the city buses and the Blue Line, guests use the nearby hop on/hop off buses to get to many of Chicago's best sights, such as the Navy Pier, Shedd Aquarium, Millenium Park, Willis (formerly Sears) Tower, and the Art Institute of Chicago. The Amtrak station is also steps away.
The rooms are generally described as clean, with comfortable furnishings and plenty of space. In the heat of the summer, guests love the outdoor pool. The hotel restaurant has received many positive reviews as well.
Several guests were disturbed by traffic noise, as there is a CTA terminal across the street and the Interstate is nearby. Others noted that though many top attractions are within easy reach, the hotel's immediate neighborhood is a bit "industrial".
Though many guests give the valet attendant high marks for his prompt and professional service, some are also taken aback by the nightly fee for parking.
Some guests note that the Holiday Inn & Suites Chicago-Downtown is an older building, and despite the best efforts of the housekeeping and maintenance staff, the rooms have an unmistakably "old and tired" feeling. Others were turned off by cigarette odor in non-smoking rooms, or had trouble with the Wi-Fi.
No, Holiday Inn & Suites Chicago - Downtown, An Ihg Hotel doesn’t offer pool areas.
No, Holiday Inn & Suites Chicago - Downtown, An Ihg Hotel doesn’t allow pets.
Yes, Holiday Inn & Suites Chicago - Downtown, An Ihg Hotel provides Accessible parking for guests.
Holiday Inn & Suites Chicago - Downtown, An Ihg Hotel is located in 506 West Harrison Street, 60607, Chicago, USA.
Holiday Inn & Suites Chicago - Downtown, An Ihg Hotel Nearby attractions include International Airport Chicago O'Hare, The Magnificent Mile, Loop, Chicago Union Station, South Shore, Grant Park, McCormick Place, Navy Pier.
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