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Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel (Council Bluffs, USA)

Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel (Council Bluffs, USA)

About Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel

Situated on the banks of the Missouri River, the Holiday Inn Council Bluffs-I-29 is a full-service accommodation choice that boasts a complimentary shuttle service, spacious indoor pool and sauna. The hotel is positioned next to the connected Ameristar Casino. Featuring picturesque views of the Omaha skyline, each modern room at the Holiday Inn Council Bluffs-I-29 comes equipped with home comforts such as a refrigerator, microwave, coffeemaker and large flat-screen cable television. For some exercise, a 24-hour fitness center is available. On-site parking and Wi-Fi are also both inclusive with all stays at the hotel. Three dining choices are located in the affiliated Ameristar Casino. Heritage Buffet serves a varied selection of cuisines, Amerisports is a casual pick with beers, pizzas and sandwiches, and Bella’s Cafe and Bakery is an informal option for a tasty snack. The Mid-America Center is approximately 25 minutes away on foot from the hotel. Downtown Omaha is a 15-minute drive.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.6
trivago Rating Index® based on 2029  reviews from:
  • Hotels.com(8.6/10)
  • LocationExcellent  8.9 / 10
  • RoomsGood  7.9 / 10
  • ServiceExcellent  8.6 / 10

Positive Reviews

positive:

Great services and amenities.

Guests state that this hotel offers excellent amenities and services such as free parking, bathroom toiletries, and breakfast and it has a heated indoor pool. Guests find that this hotel offers the conveniences of home plus extras.

positive:

Breakfast service is nice.

Guests mention that the complimentary breakfast service at this hotel is great. From cereals and yogurts to fresh fruit and bagels, there is something for every morning craving. There is a variety of food items to choose from and always plenty to eat. There is also tea and fresh coffee offered.

positive:

In-room amenities are perfect.

Guests mention that the room amenities in this hotel are excellent for proving comfort. From warm bed linens and soft pillows to cosy duvets and fresh towels, the rooms are well taken care of and the housekeeping team are efficient.


Negative Reviews

negative:

Problems with reservations.

Guests state that they had issues when booking their reservations at this hotel. Either their booking and reservation disappeared or they did not get the room that they requested. They felt ignored and that their requests did not matter.

negative:

A slippery pool.

Guests state that the indoor pool at this hotel is very slippery and dangerous. They repeatedly saw different people go to the edge and slip. They believe the management should look into this and put some sort of secure walkway around the pools edge.

negative:

Customer service not up to par.

Guests mention that on numerous times they tried to ask the staff for help and there wishes were ignored. They felt unwelcome when they asked for simple things like room amenities to be fixed.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Gym
For children
  1. Cot
  2. Organised activities for kids
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Wellness / Spa
  1. Hot tub
Room amenities
  1. Bathtub (upon inquiry)
  2. Television
  3. Hairdryer
  4. Central heating
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

2202 River Road , 51501 , Council Bluffs , USA
Telephone: +1(712)3225050 | Fax: +1(712)3229232

Frequently Asked Questions about Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel

  • Is there a pool area at Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel?

    No, Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel doesn’t offer pool areas.

  • Are pets allowed at Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel?

    Yes, Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel?

    Yes, Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel provides Accessible parking for guests.

  • What time is check-in and check-out at Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel?

    Check-in at Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel is available from: . Check-out time is by .

  • Where is Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel located?

    Holiday Inn Hotel & Suites Council Bluffs, An Ihg Hotel is located in 2202 River Road, 51501, Council Bluffs, USA.