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Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel (Asheville, USA)

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel (Asheville, USA)

About Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Holiday Inn Asheville Downtown is situated in the Blue Ridge Mountains and features a complimentary shuttle service affording guests easy access to a host of nearby places of interest. Rooms at this hotel feature LCD TV's, a microwave and refrigerator. Also featured is a workspace, high-speed internet access and, upon request of certain rooms, a whirlpool and sleeper sofa can be included. Holiday Inn Asheville Downtown features a health and fitness center, an outdoor and indoor pool, a well-equipped business center and same-day dry cleaning pick-up. Featured on-site is Chef's Corner Lounge & Grille for breakfast and dinner or guests can choose the convenience of in-room dining by making use of room service. This hotel is situated close to Thomas Wolfe Memorial, Asheville Community Theatre and a range of popular restaurants including Papas & Beer and LongHorn Steakhouse.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.9
trivago Rating Index based on 4122  reviews from:
  • Hotels.com(9.4/10),
  • LocationVery good  (8.1 / 10)
  • RoomsVery good  (8.3 / 10)
  • ServiceExcellent  (8.7 / 10)
  • CleanlinessExcellent  (9.0 / 10)
  • Value for moneyVery good  (8.1 / 10)

Positive Reviews

positive:

Great location

This hotel is not directly in downtown but is just a short drive away and with the complimentary shuttle service offered, it makes traveling substantially easier. This hotel is also situated close to great shopping areas, grocery stores and restaurants.

positive:

Caters well for disabled guests

In the few reviews by those having a disability, namely a wheelchair related disability, guests have been very pleased with how well this hotel catered for them. This hotel features a handicapped room excellent for wheelchairs and handicapped bathrooms which have easily catered for wheelchairs as well.

positive:

Wonderful staff make all the difference

On a few occasions, guests visiting this hotel were there for a short period of time to visit Mission Hospital. Guests praised the compassion and warm-heartedness of the staff during their stay and travels to and from the hospital and have recommended this hotel to not only people who need to visit Mission Hospital, but for any person who values getting taken care of by fantastic staff.


Negative Reviews

negative:

Room beds need a thorough clean

Guests have complained that the beds at this hotel are not in a satisfactory state. The beds are always neatly made with quality bedding. However, some reviews have complained that guests felt bed bugs during the night.

negative:

Housekeeping lack attention to detail

There have been complaints that rooms had bad odors, presumably from previous guests, as well has having stains on the carpets. These negative reviews seem to be from just a few isolated events that have tarnished the rooms cleanliness for some visitors. However, this could be avoided by deep cleansing of the carpets and rooms in general.

negative:

Not flattering views

The following is out of the control of the hotel management unfortunately, but has come up often in negative reviews. This hotel is surrounded by un-kept and run-down hotels which all add to making the views offered from guest rooms rather displeasing.


All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Express check-in
  4. Gym
  5. Non-smoking rooms
  6. Snack bar
  7. WiFi in public areas
  8. Fax/Modem access
  9. Free WiFi (public areas)
  10. Housekeeping
  11. Free WiFi
  12. Breakfast
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Satellite TV
  11. Desk
  12. Telephone
Sports facilities
  1. Fitness
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

42 Tunnel Road , 28805 , Asheville , USA
Telephone: +1(828)2255550 | Fax: +1(828)2551112

Frequently Asked Questions about Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

  • Is there a pool area at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?

    No, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel doesn’t offer pool areas.

  • Are pets allowed at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?

    No, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel doesn’t allow pets.

  • Is parking available at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?

    Yes, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel provides Accessible parking for guests.

  • What time is check-in and check-out at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?

    Check-in at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is available from: . Check-out time is by .

  • Where is Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel located?

    Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is located in 42 Tunnel Road, 28805, Asheville, USA.