Holiday Inn Express Rochester South - Mayo Area, an IHG Hotel (Rochester, USA)

Guests are consistently complimentary about the standard of the suites at the Comfort Suites Rochester, finding the accommodation clean, comfortable, and reasonably spacious. Guests also tend to be pleased with the selection of included amenities, often noting extra touches such as a large number of pillows and plug sockets.

Previous guests have enjoyed the breakfasts served at this hotel, finding the choice of items varied and the hot food suitably hot. Plus, the breakfast area is described as clean and well organised. Guests have also enjoyed the nightly manager’s reception where soup, snacks, and drinks are served.

This Rochester hotel is frequently described as offering excellent value for money. For a very reasonable nightly rate, you’ll enjoy a good quality room, a decent selection of amenities, and friendly service from the staff. Freebies such as the area shuttle, breakfast, and Wi-Fi offer additional value. Plus, guests say the manager’s reception is sufficient as a meal for those who don’t want to spend extra on dining out.

Although guests tend to appreciate the leisure facilities at this hotel, some do mention that they found these facilities a little on the small side. During busier periods, guests say that both the spa and pool can be noisy and crowded.

Guests have found the free shuttle service convenient but this is unavailable at the weekends - a fact that several guests have found a little inconvenient.

Reviews suggest that there are no major concerns at this hotel. Guests report occasional disappointments with the size of the parking lot and the speed of the Wi-Fi but these are issues that have not affected the majority of guests.