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Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel (Saint Charles, USA)

Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel (Saint Charles, USA)

About Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel

Located off Route 370, the Holiday Inn Express & Suites St Charles hotel lies within a ten-minute drive of the center of St. Charles and 35 minutes from downtown St. Louis. Facilities at the hotel include a business center and an indoor pool. Along with en-suite bathrooms and individual heating/cooling units, rooms feature desks, microwaves, mini-fridges, and coffee makers. Guests also benefit from cable TV and free Wi-Fi. Amenities available to guests include a fitness center, meeting space, coin laundry, and courier services. Additional conveniences include on-site ATM/Banking services, a front-desk safe, and free self-parking. A complimentary buffet breakfast is provided. Plus, there are barbecue grills available for guest use. Nearby dining spots include El Agave and Massa’s St. Charles. The Holiday Inn Express & Suites St Charles hotel is a 20-minute drive from Lambert-St.Louis International Airport and within 30 minutes of Saint Louis Zoo, The Gateway Arch, and the Butterfly House.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.3
trivago Rating Index® based on 2363  reviews from:
  • Hotels.com(8.2/10)
  • LocationExcellent  8.5 / 10
  • RoomsVery good  8.3 / 10
  • ServiceExcellent  8.6 / 10

Positive Reviews

positive:

Clean and comfortable rooms

Past guests have consistently found the accommodation here to be of a good standard, with many describing the rooms as clean and reasonably spacious. Guests tend to find the beds comfortable and mention that the selection of included amenities adds convenience to a stay here.

positive:

Enjoyable breakfast

The quality of the free breakfast has impressed guests. The choice of food is fairly varied and it is found to be nicely presented. The only thing that some guests would have changed is the serving time, as business guests have felt that it kicked off a little too late.

positive:

Friendly service from staff

Although guests have had the occasional spat with management, the overall opinion of the service here is a good one. The front desk staff seems to have things running smoothly and any requests appear to be handled promptly.


Negative Reviews

negative:

Some maintenance issues

Guests have reported some minor maintenance issues in the rooms or, more specifically, in the bathrooms where slow-running and draining water appear to be fairly regular problems.

negative:

Small pool

Previous guests have enjoyed the pool but do tend to find it on the small side. Unsurprisingly, it’s popular with children so has the potential to become too crowded to use during busier periods at the hotel.

negative:

Occasional complaints of noise

Noise doesn’t appear to be a significant issue but guests have noticed that when other guests get a little rowdy, the staff hasn’t been all that quick to resolve the issue. There are designated quiet hours here but it seems that not everyone choose to adhere to them.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Fitness

Contact

3098 Elm Point Industrial Drive , 63301 , Saint Charles , USA
Telephone: +1(636)7576100 | Fax: +1(636)7576200

Frequently Asked Questions about Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel

  • Is there a pool area at Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel?

    No, Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel doesn’t offer pool areas.

  • Are pets allowed at Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel?

    No, Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel doesn’t allow pets.

  • Is parking available at Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel?

    Yes, Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel provides Accessible parking for guests.

  • Where is Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel located?

    Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel is located in 3098 Elm Point Industrial Drive, 63301, Saint Charles, USA.

  • Which popular attractions are close to Holiday Inn Express Hotel & Suites St. Charles, An Ihg Hotel?