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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center (Rogers, USA)

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center (Rogers, USA)

About Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

The Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center hotel offers comfortable and affordable all-suite accommodation near the Pinnacle Hills Promenade Mall and a full service spa Suites include small refrigerators, microwaves, cable TVs, and coffee makers. There are also corner suites and two-room suites that offer more space for larger groups and families. The Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center hotel features a 24-hour business center, a fully equipped fitness center and an indoor pool. Wi-Fi internet services are available for an extra cost. Guests enjoy a free made-to-order breakfast every morning. They can also dine in the hotel's on-site bistro restaurant. There is also a happy hour drinks reception that is complimentary for all guests. There is also free parking and a shuttle service available. This hotel is connected to the John Q. Hammons Center. Rogers Municipal-Carter Airport is less than a 15-minute drive away.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

8.8
trivago Rating Index based on 3315  reviews from:
  • Hotels.com(8.8/10)
  • LocationExcellent  9.1 / 10
  • RoomsExcellent  8.9 / 10
  • ServiceExcellent  9.0 / 10

Positive Reviews

positive:

A friendly welcome.

Guests state that this hotel's staff offers a friendly welcome. They mention that the staff also offer ideas on what to do and see in the local area. They also report that the staff will go out of their way to help if you have any concerns or problems during your stay.

positive:

Nice breakfast and cocktail service.

Guests mention that the complimentary breakfast and reception service is fantastic. They state that there is a lot of variety at breakfast, including cereals and fresh fruits, as well as warm food items and pastries. There is also a nice coffee and tea service.

positive:

Good housekeeping service.

Guests report that this property is very clean and the rooms were spotless. They mention that the housekeeping service is excellent and that their rooms were always cleaned on time for their arrival and return every evening. The bathrooms were also well taken care of.


Negative Reviews

negative:

In need of a makeover.

Guests state that this hotel is in need of some renovations. They mention that the rooms and furnishings are old and in need of a makeover. They also state that there is a strange odor throughout the hotel that they could not escape from.

negative:

Slow check in process.

Guests state that the check in process is very slow at this hotel. They reserved their room weeks before, but it still took over 20 minutes to check in at the front desk and then get settled in their room.

negative:

Unprofessional staff.

Guests mention that while the staff is friendly, they are unprofessional. They are in need of professional hospitality training so they can attend to their guest's needs in a professional manner.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Cot
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Television
  4. Central heating
Sports facilities
  1. Fitness
  2. Table tennis
  3. Yoga
Theme / Type
  1. Convention hotel
Accessibility
  1. Accessible hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

3303 Pinnacle Hills Parkway , 72758 , Rogers , USA
Telephone: +1(479)2548400 | Fax: +1(479)8452001

Frequently Asked Questions about Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

  • Is there a pool area at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center?

    Yes, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center offers 1 pool area.

  • Are pets allowed at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center?

    Yes, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center?

    Yes, Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center provides Parking for guests.

  • What time is check-in and check-out at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center?

    Check-in at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center is available from: . Check-out time is by .

  • Where is Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center located?

    Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center is located in 3303 Pinnacle Hills Parkway, 72758, Rogers, USA.