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Chems Hotel (Marrakech, Morocco)

Chems Hotel (Marrakech, Morocco)

About Chems Hotel

Hôtel Chems is a four star hotel situated close to a number of tourist attractions in the city of Marrakech in Morocco and offers guests free parking as well as complimentary Wi-Fi. Rooms are air-conditioned and offer guests a scenic view from the balcony, an LCD TV with satellite channels as well as a roll-away bed upon request. For guest peace of mind, an in-room safe also features. Hôtel Chems hotel is a pet friendly hotel and also offers guests a hair salon, outdoor pool, fitness centre, tennis courts as well as tennis lessons. This hotel offers guests a free breakfast on-site and room service for guests opting for in-room dining. An on-site restaurant is also offered along with a snack bar, pool bar and coffee shop. Koutoubia Mosque and Minaret, Cyber Park Arsat Moulay Abdeslam and the Kasbah Mosque are just some of the popular tourist attractions that are in the area and also within walking distance.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  (8.8 / 10)
  • RoomsFair  (7.2 / 10)
  • ServiceFair  (7.4 / 10)
  • CleanlinessGood  (7.6 / 10)
  • Value for moneyGood  (7.6 / 10)

Positive Reviews

positive:

Unbeatable location for tourists

Guests who have stayed at this hotel have been very pleased with the location; especially in relation to the tourist attractions situated close by. The popular places of interest nearby are the famous and well-visited Koutoubia Mosque and Minaret as well as Cyber Park Arsat Moulay Abdeslam.

positive:

Staff will go out of their way

The level of service offered by the staff at this hotel is appreciated by guests and it is evident, by the large number of reviews indicating it, that staff are happy to go out of their way in the best interest of the guests staying at this hotel.

positive:

Great accommodation for business guests

Guests who have stayed at this hotel for business purposes have been pleased with the amenities on offer. Just some factors making this a convenient hotel are the strong and reliable Wi-Fi offered and the complimentary breakfast buffet saving guests the hassle of finding a good meal off-site.


Negative Reviews

negative:

Housekeeping could time their visits better

While there have been no complaints relating to the quality of the cleaning that housekeeping staff offer, guests have not been very happy with being woken up early by these daily visits. This hotel could implement a more flexible cleaning schedule to ensure that guests are not inconvenienced by housekeeping visits.

negative:

This hotel is in need of some uplifting

Several reviews have commented on state of the features at this hotel. Although it does not entirely detract from a good stay, it has been picked up by guests and does warrant some maintenance. Room features such as the beds, desks, shower heads and sinks have been faulty and could be fixed by some maintenance.

negative:

Restaurant food left something to be desired

While the complimentary breakfast at this hotel has been commended on its food, the same has not been said about the on-site restaurant. Guests have been disappointed and would recommend eating out.


All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Body treatments
  4. Hammam
Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Lift
  4. Hairdresser
  5. Parking
  6. Terrace
  7. Porter service
  8. Hotel bar
  9. Outdoor swimming pool
  10. Conference rooms
  11. Non-smoking rooms
  12. PC with internet
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Central heating
  6. Air conditioning
  7. Satellite TV
  8. Safe
  9. Cable TV
  10. WiFi
  11. Free WiFi (rooms)
Sports facilities
  1. Bike rental
  2. Tennis court
Hotel characteristics
  1. LGBTQ+ friendly
Food and beverage
  1. Halal food
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check in: 14:00

Contact

Avenue Hommane al fetouaki , 40000 , Marrakech , Morocco
Telephone: +212(524)444813 | Fax: +212(524)440547

Frequently Asked Questions about Chems Hotel