Best Western Plus Deerfield Beach Hotel & Suites (Deerfield Beach, USA)

Guests are full of praise for the hotel breakfast, which they describe as varied and delicious.

The pool in particular is a highlight for many guests, including the seating area around the pool.

Guests who have stayed at the hotel most recently report that the renovation work has been a success in the areas it has been done.

Although the vast majority of guests have had a bug-free stay at the hotel, a minority have reported finding ants, cockroaches, spiders and other bugs in their rooms, or say they have suffered bites during the night. A few guests reported that staff could have dealt with these complaints better.

A few guests have said they thought the hotel could do with being cleaned to a higher standard, saying their rooms were dirty or showed evidence of not being cleaned thoroughly enough. Others said that the furniture, bedding and bathroom suites were worn or stained, and that the rooms had a slightly unpleasant smell, although a refurbishment has more recently been undertaken.

The hotel has made efforts to refurbish and improve facilities, but some guests have complained that this kind of work is done while the hotel has continued to accept bookings, and those who have stayed there during renovation work felt it impacted negatively on their stay and that in future works would be best carried out when guests aren't around.