Alvear Palace Hotel - Leading Hotels of the World (Buenos Aires City, Argentina)

Unique, beautiful, extraordinary and awesome were just some of the terms reviewers used to describe this hotel with its classical French aesthetic in the heart of Buenos Aires. Many said it was like stepping back to a bygone era of old world charms coupled with modern amenities like a well-equipped fitness and wellness center. Most guests said the rooms were spotlessly clean and elegantly-furnished, some with marble bathrooms. Those in the suites appreciated five-star touches like fresh flowers, Hermes toiletries, bowls of fresh fruit and bulletproof windows.

Many reviewers were highly impressed by the customer service offered by attentive and multilingual staff who made every effort to make guests feel at home. Guests experiencing the butler service loved the personal touch, while there was special praise for the smartly-dressed personnel including waiters wearing red jackets and white gloves. Diners were largely positive about food and service at La Bourgogne and L'Orangerie restaurants too.

The location was appreciated by most visitors who described the surrounding Recoleta area as safe and close to good shopping, dining and entertainment options. Many guests said it was easy to reach other parts of downtown Buenos Aires for sightseeing and museums.

The harshest critics claimed customer service was occasionally slow or strayed towards being snobby. A few thought the swimming pool was too small for exercising in.

Most reviewers felt they got value for money even if rates were high. However, a few critics questioned whether their stays represented value for money compared to other luxury hotels they had experienced.

Occasional negative opinions were expressed about the free Wi-Fi in some guest rooms.