AC Hotel by Marriott in Miami Beach, Florida is a three-minute walk from the beach and a 12-minute walk from the Bass Museum of Art. The hotel has complimentary in-room WiFi and a business centre. The chic rooms with a contemporary look and floor-to-ceiling windows feature flat-screens with satellite channels, safes as well as mini fridges, air-conditioning, and tea and coffee makers. Some rooms add balconies and suites are available. Amenities include a 24-hour fitness centre and an outdoor rooftop pool, as well as a reading room. The hotel has a sleek lounge bar with craft beer and a European-style restaurant offering a European inspired breakfast. AC Hotel by Marriott is about three kilometres from both the New World Symphony and the Art Deco District, and four kilometres from Miami Beach Golf Club.
Guests enjoyed the rooftop pool with expanding views of the city and ocean. It was a good time to relax and enjoy the water or just take in the views from above. It is not too crowded and has a nice lounge area as well.
The hotel is relatively new and the design of the rooms and public spaces took many by surprise. It is contemporary and many liked the European feel of the design. The lines are clean and the space airy and bright.
Some guests were surprised to know the parking fee was not free and was charged for quite a bit more than they expected. They would have liked the fee to have been less a day, especially for those who stayed there for a longer period of time.
Some guests did not have their rooms cleaned in more than two days and noticed their rooms were not cleaned, only the bed sheets were made but not changed. When this was mentioned to the staff, nothing was done about it. Some were disappointed the most basic service of a hotel was not done.
Some guests felt the staff members seemed to be lacking in customer service training. For example, some of the guest's bills had big mistakes on them which took a while to resolve. Some of the guests felt the staff did not know how to be friendly and did nothing to alleviate concerns.
Some guests expected more amenities for the price paid. There is no poolside bar, towels, rooms are small and breakfast selection is poor. The customer service is not up to par and the parking is expensive.
Yes, AC Hotel by Marriott Miami Beach offers 2 pool areas.
Yes, AC Hotel by Marriott Miami Beach has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, AC Hotel by Marriott Miami Beach provides Accessible parking for guests.
Check-in at AC Hotel by Marriott Miami Beach is available from: . Check-out time is by .
AC Hotel by Marriott Miami Beach is located in 2912 Collins Avenue, 33140, Miami Beach, USA.
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